Gexa Energy Review | Rates & Deposit (2026)

Gexa Energy is one of those Texas light companies that looks almost too good on paper. 100% renewable plans. Backed by NextEra Energy, one of the largest energy companies in America. Competitive rates that regularly undercut other green options. Operating since 2002.

So what’s the catch? There’s a credit check. And depending on your score, a deposit that can run $150 to $400. For anyone searching for no-deposit lights, that’s the wall you’ll hit with Gexa.

Here’s the full picture.

Gexa Energy at a Glance

Gexa Energy is a PUCT-licensed light company in Texas (PUCT #10111). They’ve been operating since 2002, the same year Texas opened its energy market to competition. They’re a subsidiary of NextEra Energy Resources, which operates the largest fleet of wind and solar projects in North America.

What they offer:

• Fixed-rate plans (12 and 24 month terms)
• Usage credit plans with bill credits at certain consumption levels
• Every residential plan is 100% renewable (wind and solar)
• Traditional post-paid billing only
• No prepaid or pay-as-you-go option

Service areas: Most of deregulated Texas, including Oncor (Dallas-Fort Worth), CenterPoint (Houston), and AEP service territories.

Contact: 1-866-961-9399 Same-day cutoff: 6 PM CT, Monday through Saturday

What Gexa Energy Actually Costs

Gexa is consistently one of the more affordable 100% renewable options in Texas. That’s a notable combination. Most green plans charge a premium. Gexa keeps the rates competitive.

For a typical Texas home using about 1,000 units per month:

Plan Type	Approximate Monthly Cost
12-month fixed	$100-$140
24-month fixed	$95-$135
Usage credit plan	$90-$130 (if you hit the credit tier)

Those usage credit plans deserve a closer look. Gexa offers bill credits (typically $50 to $150) when your monthly consumption falls within a specific range. Hit the sweet spot and your effective rate drops significantly. Miss the range and you’re paying the full rate with no discount. It rewards consistent usage patterns but penalizes unpredictable months.

The average Gexa rate sits around 16.8 cents per unit at 1,000 units. That’s competitive among green light companies, though conventional plans from non-renewable companies can still come in cheaper at 9-13 cents.

Early termination fees: $150 for 12-month contracts, $295 for 24-month contracts. Gexa does offer a “Happiness Guarantee” letting you switch to a different Gexa plan within 60 days at no cost. That’s a nice safety net if the plan you picked doesn’t fit your usage.

The Credit Check and Deposit Situation

Gexa Energy runs a soft credit check on every new customer. The soft check won’t hurt your score, but it determines whether you need a deposit. There’s no way to skip it.

Here’s what to expect based on your credit:

• 650+: Usually approved with $0 deposit
• 600-649: Deposit possible, typically $150-$250
• Below 600: Higher deposit likely, $200-$400

Gexa doesn’t publish exact thresholds. You won’t know the deposit amount until you go through enrollment. That’s frustrating when you’re already stressed about getting your lights on.

Deposit waivers: You may avoid the deposit if you can provide a utility credit reference letter showing on-time payments to a previous light company. Texas law also waives deposits for customers 65 and older, victims of family violence, or recipients of certain assistance programs. Our deposits explained guide covers the full breakdown.

Getting your deposit back: Gexa refunds deposits after 12 consecutive months of on-time payments. The money gets credited to your account per PUCT rules. If you close your account before that, the deposit plus interest goes toward your final bill.

The hard truth: Gexa has no prepaid option. If the credit check goes sideways and the deposit is more than you can handle, Gexa can’t help you. There’s no pay-as-you-go backup within their plans.

What Gexa Energy Gets Right

100% renewable at competitive rates. This is Gexa’s strongest card. Most green plans cost 10-20% more than conventional options. Gexa narrows that gap considerably. You can go green without blowing up your light bill. NextEra’s massive wind and solar portfolio gives Gexa access to renewable energy at scale, and they pass some of that cost efficiency to customers.

NextEra backing means stability. NextEra Energy is one of the largest energy companies in North America. Your light company has serious financial muscle behind it. They’re not a startup that might fold during a rough summer.

The Happiness Guarantee is genuinely useful. Sixty days to switch plans at no cost is rare in Texas. If you pick a usage credit plan and realize your consumption doesn’t match the credit tier, you can move to a straight fixed-rate plan without paying an early termination fee. That flexibility matters.

Same-day lights, 6 days a week. Order before 6 PM CT Monday through Saturday and most smart meter customers get connected within hours. The Saturday availability is a plus over companies that only do weekday connections.

Solid customer satisfaction scores. Gexa carries a 4.6 to 4.9 star rating across major review platforms, with nearly 30,000 reviews on Birdeye alone. Their customer service scores consistently rank above average for Texas light companies.

What Gexa Energy Gets Wrong

Bill credit plans confuse people. Gexa’s usage credit structure is the biggest source of complaints. If your usage falls outside the qualifying band (even by a few units), you lose the entire credit. A $150 bill credit vanishing because you used 1,010 units instead of 999 feels like a penalty. This is the primary driver behind billing clarity scores that sit at 47 out of 100.

139 PUC complaints in the past year. That’s above the industry average of 120. Not alarming, but not ideal for a company backed by one of the biggest energy corporations in the country. Most complaints tie back to billing confusion around those usage credits.

No prepaid option. If you can’t pass the credit check and can’t afford the deposit, Gexa has nothing for you. Zero alternatives within their plan structure. For people dealing with credit challenges, this is a hard stop. You’ll need to look at a different light company with pay-as-you-go plans or find a traditional option with a lower credit threshold.

Early termination fees bite at $295. The 24-month contract penalty is steep. If your situation changes and you need to move to a cheaper plan at another company, that’s a real cost.

No Sunday connections. Gexa connects Monday through Saturday, which is better than many companies. But if your lights go out on a Sunday, you’re waiting until Monday or going with a different company that handles weekend connections.

Who Gexa Energy Is Actually For

Gexa makes sense if you:

• Have solid credit (650+) and will get $0 deposit
• Want 100% renewable energy without paying a huge green premium
• Use a consistent amount of power each month (to hit bill credit tiers)
• Plan to stay at the same address for at least 12 months
• Value the financial backing of a major energy company

Gexa does NOT make sense if you:

• Have credit challenges and might face a deposit
• Need lights on right now with no credit check
• Have unpredictable monthly usage (the bill credit structure will frustrate you)
• Need Sunday same-day service
• Want flexibility to leave without paying a termination fee

Honest take: If your credit can get you in at $0 deposit, Gexa is one of the better deals in Texas for renewable energy. If your credit is a question mark, check your options before committing. One company’s $300 deposit is another company’s $0 approval.

Before You Sign Up: Check Traditional First

If Gexa wants a deposit, don’t just pay it. And definitely don’t assume prepaid is your only option.

Every Texas light company has different credit thresholds. Gexa might want $300 from you while another company says $0. We check multiple companies at once to find which ones approve you without a deposit. It takes minutes, not the afternoon of phone calls you’d spend doing it alone. Our guide to getting lights with credit challenges explains the full process.

Many people who think they need prepaid discover a traditional plan with $0 deposit is available. Can’t promise it for everyone, but it’s worth the few minutes to check.

If no traditional company approves you at $0, pay-as-you-go lights are always there. No credit check. No deposit. $40-$75 to start (that money goes toward your power, not a fee). Often same-day. The path from prepaid to traditional is real. Start with whatever gets your lights on, build 12 months of payment history, then revisit companies like Gexa with better standing.

Gexa Energy vs the Alternatives

Feature	Gexa Energy	Green Mountain	No-Deposit Traditional	Pay-as-you-go
Credit check	Yes (soft)	Yes	Yes (we find who approves you)	No
Deposit	$0-$400 depending on credit	$0-$400 depending on credit	$0	$0
Monthly cost (1,000 units)	$95-$140	$105-$155	$90-$135	$145-$180
100% renewable	Yes (all plans)	Yes (all plans)	Some plans available	Rarely
Contract required	Yes (12-24 months)	Yes (12-24 months)	Yes (varies)	No
Early termination fee	$150-$295	$150-$295	Varies	None
Same-day lights	Mon-Sat before 6 PM	Mon-Fri before 5 PM	1-2 business days	Often same-day, 7 days

For a direct comparison, see our Gexa Energy vs Green Mountain Energy breakdown. Or browse the full best no-deposit light companies rankings.

The Verdict on Gexa Energy

Gexa Energy hits a sweet spot that’s hard to find in Texas: 100% renewable energy at rates that compete with conventional light companies. NextEra’s backing gives them stability and cost advantages most green competitors can’t match. If your credit gets you in at $0 deposit, Gexa is one of the strongest options on the market.

But every Gexa plan requires a credit check, and there’s no backup path if the deposit comes back higher than you can handle. The bill credit structure rewards consistent usage but punishes anyone whose power consumption fluctuates month to month. Get your lights on first with whatever option works. If that means starting with pay-as-you-go and building credit history, you can switch to Gexa later when the timing is right.

Get Your Lights On

If Gexa wants a deposit you can’t swing, we check multiple light companies to find you a $0 deposit option. Many people find one. If not, pay-as-you-go is always available. No credit check, no deposit, same-day lights.

Find No-Deposit Light Companies

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This review is for informational purposes only. Rates and policies change. For current plans and pricing, visit gexaenergy.com. NoDepositLights.com is powered by Compare Power (PUCT License BR190020).