Reliant Energy vs Direct Energy
Here's how they stack up on what matters: startup cost, same-day service, and trust.
Side-by-Side Comparison
Reliant Energy
High Trust
Direct Energy
Medium Trust| Feature | Reliant Energy | Direct Energy |
|---|---|---|
| Startup Cost | $50–$150 | $50–$200 |
| Credit Check | Maybe (traditional plans) | Maybe (traditional plans) |
| No Deposit | On prepaid plans | On prepaid plans |
| Same-Day Lights | Yes (by 5:00 PM CT) | Yes (by 5:00 PM CT) |
| Plan Type | Prepaid + Traditional | Prepaid + Traditional |
| Trust Level | High | Medium |
| In Texas Since | 2001 | 2001 |
| PUCT License | #10007 | #10056 |
Our Take
Reliant Energy has the stronger track record and trust signals, but Direct Energy costs less to start. If trust matters more than saving $0 upfront, pick Reliant Energy. If you need the cheapest way in, Direct Energy works.
When to Pick Reliant Energy
- Stronger trust record (Houston market leader, NRG company, strong brand recognition)
- Same-day service on Saturdays
- 90-Day Satisfaction Guarantee (90 days)
When to Pick Direct Energy
- Been in Texas since 2001
- Licensed by PUCT (#10056)
Common Questions
Is Reliant Energy cheaper than Direct Energy?
Reliant Energy starts at $50–$150 and Direct Energy starts at $50–$200. The startup cost gets your lights on. Actual monthly costs depend on your usage and the rate you get for your ZIP code. Enter your ZIP below to see real rates for both.
Which is better if I have bad credit — Reliant Energy or Direct Energy?
Reliant Energy may check credit on traditional plans, but their prepaid plans skip it. Direct Energy may check credit on traditional plans, but their prepaid plans skip it. Either way, pay-as-you-go plans from both companies work regardless of your credit.
Can I switch from Reliant Energy to Direct Energy?
Yes. With pay-as-you-go plans, there's no contract locking you in. Sign up with the new company and they handle the switch. Usually takes 1–3 business days. Just make sure there's no switch hold on your meter — that can block any switch regardless of provider.
See Which One Serves Your Area
Enter your ZIP to compare Reliant Energy and Direct Energy plans and rates. No deposit. No credit check.
Texas ZIP codes only. We'll show you no-deposit plans in your area.
