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Can't Pay Your Light Bill? Here's Every Program That Helps in 2026.

If you need help paying your light bill, call 211. It connects you to every assistance program in Texas, including CEAP (pays up to $1,800 for bills and deposits), light company hardship programs, and local nonprofits. This guide covers 2026 income limits, city-by-city contacts, and when funding runs out.

Step 1 is always the same: Call 211

Free. Confidential. 24/7. They know every program in your area and will connect you directly. You can also text your ZIP code to 898211.

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2026 Funding Alert: Apply Early

Federal CEAP money is released to local agencies in January. Many agencies hit capacity within days. BakerRipley (Houston) reached their 4,000-application cap in the first week of January 2026. Project BRAVO (El Paso) paused intake after 1,400 applications.

If you get denied because they're full, don't give up. Mark your calendar for "Phase 2" funding — usually late spring or early summer. Call back then.

2026 Income Limits: Do You Qualify?

CEAP eligibility is based on 150% of the Federal Poverty Guidelines. These numbers updated in January 2026. If your household income is below these amounts, you likely qualify.

2026 CEAP Income Limits (150% FPG)

Household Size Annual Income Limit Monthly (approx)
1 person $23,940 $1,995/month
2 people $32,460 $2,705/month
3 people $40,980 $3,415/month
4 people $49,500 $4,125/month
5 people $58,020 $4,835/month
6 people $66,540 $5,545/month
7 people $75,060 $6,255/month
8 people $83,580 $6,965/month
Each additional person: add $8,520/year. Source: TDHCA 2026 Income Guidelines.

Who gets priority?

Agencies serve households with the highest energy burden first. You move up the list if you're elderly (60+), disabled, have young children, or your income is well below these limits. Households at 0-50% of poverty guidelines get larger benefit amounts than those at 75-150%.

CEAP: The Main Program for Light Bill Help

CEAP (Comprehensive Energy Assistance Program) is how Texas distributes federal LIHEAP money. It's the biggest source of help for light bills in the state.

What CEAP Pays For

Regular Light Bill Help

Pays current bills, past-due amounts. Typical benefit: $1,200-$1,800 per year for "vulnerable" households (elderly, disabled, families with young kids).

Crisis Assistance

If your lights are about to get cut off (or already did), crisis funds can cover deposits, reconnection fees, and emergency payments. Up to $1,500 for crisis situations.

Heating/Cooling Equipment

If your A/C or heater is broken and you're vulnerable (elderly/disabled), CEAP can pay up to $9,000 for repair or replacement.

Deposits & Reconnection

Yes, they can pay your deposit to get a new light company or reconnect your current one. This falls under "Crisis Assistance."

How to Apply for CEAP

You can't apply directly to the state. TDHCA gives money to local agencies called "Subrecipients" who handle applications. Find your local agency by calling 211.

Documents You'll Need:

  • 1. Government ID for all adults (driver's license, state ID, passport)
  • 2. Proof of citizenship or legal residency (birth certificate, green card, voter registration)
  • 3. Income proof for the last 30 days — all adults (pay stubs, SSDI letter, SNAP letter, pension statement)
  • 4. Your most recent light bill (all pages)
  • 5. Disconnection notice (if you have one — required for crisis funding)

Processing takes 4-8 weeks. That's why we say apply before you're in crisis. If you need lights today, prepaid plans are your bridge while you wait.

Programs You Might Have Heard About (But Don't Exist Anymore)

x

LITE-UP Texas

The 10-17% monthly discount program ended August 31, 2016. The System Benefit Fund ran out. It hasn't come back. If you see old articles about this, they're outdated.

x

Texas Utility Help (Statewide Portal)

The texasutilityhelp.com portal is closed to new applications as of 2026. All applications now go through your local county agency. Call 211 to find yours.

City-by-City Directory: Who to Call

Every major Texas city has its own agency that handles CEAP. Here's exactly who to contact and what's happening with funding in January 2026.

Houston (Harris County)
2026 Status: BakerRipley reached their 4,000 application cap in the first week of January. Online applications paused. Check back for Phase 2 funding.
  • -

    BakerRipley (CEAP Administrator)

    Handles all CEAP applications for Houston and Harris County.

    713-590-2327 | bakerripley.org

  • -

    CenterPoint "Agencies in Action"

    Free weatherization (insulation, A/C tune-up) for households under 200% FPG. Not bill payment, but saves you money long-term.

    centerpointenergy.com

  • -

    Catholic Charities Houston

    Light bill help regardless of religion. Specific programs for 4Change, Ambit, Reliant, and TXU customers.

    713-526-4611

  • -

    St. Vincent de Paul Houston

    Emergency utility assistance. Requires home visit (virtual or in-person).

    713-741-8234

Dallas (Dallas County)
2026 Status: Dallas County CEAP reopens February 16, 2026. In-person event on Feb 7 (first 200 appointments). Mark your calendar.
  • -

    Dallas County Health and Human Services

    CEAP administrator for Dallas County.

    214-819-1848

  • -

    City of Dallas Social Services

    Emergency utility assistance separate from CEAP.

    214-670-8416

  • -

    St. Vincent de Paul Dallas

    Emergency utility assistance through local parish conferences.

    469-607-0909

  • -

    Catholic Charities Dallas

    Utility assistance and financial stability services.

    866-CCD-7500

San Antonio (Bexar County)
2026 Status: REAP (local program) reopens mid-February 2026. Provides up to $400/year. Priority to elderly, disabled, families with kids under 16.
  • -

    City of San Antonio REAP

    Residential Energy Assistance Partnership. Up to $400/year applied twice.

    210-207-8198

  • -

    Bexar County CEAP

    Federal CEAP assistance for county residents.

    210-335-3666

  • -

    CPS Energy Assistance

    San Antonio's municipal utility has its own hardship programs and payment plans.

    210-353-2222

  • -

    St. Vincent de Paul San Antonio

    Emergency utility assistance.

    210-225-7837

Austin (Travis County)
  • -

    Travis County Health and Human Services

    CEAP administrator. Online pre-screening portal, applications served in order received.

    512-854-4120 | traviscountytx.gov

  • -

    Austin Energy "Plus 1" Fund

    Emergency utility assistance for serious illness, job loss. Administered by UPLift (St. Matthew's).

    512-494-9400

  • -

    Family Eldercare

    Summer fan drives for seniors/disabled. Also helps with utility assistance referrals.

    512-450-0844

Fort Worth (Tarrant County)
2026 Status: Community Action Partners online application opens January 30, 2026. Covers electric, gas, propane, water.
  • -

    Community Action Partners (CAP) Fort Worth

    CEAP administrator for Tarrant County.

    817-392-2276 | CAP@FortWorthTexas.gov

  • -

    Catholic Charities Fort Worth

    Short-term financial assistance for utilities.

    817-534-0814

El Paso
2026 Status: Project BRAVO paused intake after reaching capacity (300 online, 1,100 paper applications). Call for Phase 2 timing.
  • -

    Project BRAVO

    CEAP administrator for El Paso County.

    915-562-4100 | projectbravo.org

Arlington
  • -

    Community Action Partners (Tarrant County)

    Arlington CAP Center, 401 W. Sanford St. Serves Tarrant County residents including Arlington.

    817-392-5790

Corpus Christi (Nueces County)
  • -

    Community Action Corporation of South Texas (CACOST)

    CEAP administrator. Applications by appointment only.

    956-423-1100

  • -

    Mission 911

    "Project One Water" and utility assistance programs.

    361-882-0911 | ccmission911.org

  • -

    Salvation Army Corpus Christi

    ESG rental/utility assistance.

Plano (Collin County)
  • -

    Assistance Center of Collin County

    Emergency utility assistance for Plano ISD/Wylie ISD residents. Income limit 200% FPG.

    972-422-1850 (M-F 9am-3pm) | assistancecenter.org

  • -

    Texoma Council of Governments (TCOG)

    CEAP administrator for Collin County.

    tcog.com

Killeen (Bell County)
  • -

    Hill Country Community Action Association (HCCAA)

    CEAP administrator for Bell County.

    254-547-6022 (ext 2506) or 254-200-4533

Light Company Hardship Programs

Some light companies have their own assistance programs, funded by customer donations. These are separate from CEAP and you can "stack" them — get help from both.

Reliant CARE

Community Assistance by Reliant Energy. Partners with local agencies to provide bill credits to Reliant customers.

How to apply: Call 211 and ask for agencies managing Reliant CARE funds. Approval can take up to 8 weeks.

TXU Energy Aid

Uses donations to help families pay bills. Special program for veterans with combat injuries.

How to apply: Call 211 or 800-242-9113.

AEP Texas Neighbor to Neighbor

Up to $200-$350 in bill payment help for AEP customers. Administered by Dollar Energy Fund.

Requirement: Must have paid at least $75-$100 toward your bill in the last 90 days (they call it "sincere effort of payment"). Open Oct 2025 through Sept 2026.

Nonprofit Help (Statewide)

These organizations help people across Texas. They don't care about your religion, background, or how you got here. They just help. Less red tape than government programs, but usually smaller amounts.

Salvation Army

Emergency assistance centers in every major Texas metro. Help with light bills, past-due amounts, sometimes deposits. Usually once per year.

sahelp.org (enter your ZIP)

St. Vincent de Paul Society

Organized by local parish "Conferences" — you apply to the one in your zip code. Home visit (virtual or in-person) usually required.

Dallas: 469-607-0909 | Houston: 713-741-8234 | San Antonio: 210-225-7837

Catholic Charities

Multiple locations across Texas. You don't need to be Catholic. Utility assistance, emergency aid, and financial stability services.

Dallas: 866-CCD-7500 | Fort Worth: 817-534-0814 | Houston: 713-526-4611

Dollar Energy Fund

Administers AEP Texas "Neighbor to Neighbor" program. Grants up to $200 for qualifying customers.

dollarenergy.org

When to Apply: The Funding Calendar

Timing matters. Federal money comes in waves. Here's when to be ready.

JAN

CRITICAL MONTH

CEAP funds released to local agencies. Online portals open and often fill within days. Apply immediately.

FEB

Secondary Opening

Dallas County CEAP reopens Feb 16, 2026. Bexar County REAP reopens mid-Feb. Good time to try again if denied in January.

APR-SEP

Cooling Season

Focus shifts to cooling assistance. Summer fan drives at agencies like Family Eldercare (Austin) distribute free fans to seniors/disabled.

OCT

Phase 2 Funding

New federal fiscal year. Some agencies receive additional funding. AEP Neighbor to Neighbor program opens Oct 1.

NOV-DEC

Holiday Period

Some providers have holiday moratoriums on disconnects. Salvation Army and Catholic Charities often have holiday-specific aid. St. Vincent de Paul offices closed Dec 24-Jan 5.

Best Time to Call

For agencies that take "first 50 callers" each day (like some St. Vincent de Paul chapters): call early morning right when they open. For online applications: January, first thing in the morning when portals open. Don't wait for the pink slip — apply before you're in crisis.

If You Get Denied: What to Do Next

1

Appeal the Decision

Every CEAP agency has a written appeals process. Ask for it. If the local agency denies your appeal, you can escalate to TDHCA, and finally to the State Office of Administrative Hearings.

2

Try Church-Based Help

Call 211 immediately and ask about St. Vincent de Paul, Salvation Army, or local church assistance. Less red tape than federal programs. Many churches have emergency funds even for people who aren't members.

3

Call Your Light Company

Ask about a deferred payment plan or installment arrangement. TXU, Reliant, and most providers are required to offer these. It buys you time while you seek other help.

4

Wait for Phase 2

If denied because funding ran out (not because you didn't qualify), mark your calendar for late spring/early summer. Many agencies get additional funds and reopen applications.

5

Get Pay-As-You-Go Lights While You Figure It Out

No deposit. No credit check. Same-day service. Use it as a bridge while you wait for assistance or find another solution. See your options here.

Can You Use Multiple Programs?

Yes. You can "stack" programs. Here's how it works:

  • - CEAP + Light Company Program: Get CEAP assistance, then apply for Reliant CARE or TXU Energy Aid for any remaining balance.
  • - CEAP + Nonprofit: Get CEAP, then ask Salvation Army or Catholic Charities to cover what's left.
  • - City + Federal: San Antonio REAP and CEAP are separate programs — you may qualify for both.

Each program has its own rules. Tell them what other assistance you've received — they need to know, and it usually doesn't disqualify you.

Special Help for Seniors, Disabled, and Veterans

Seniors (60+)

Priority status for CEAP — you get served before general population. San Antonio REAP has specific eligibility for 60+. Family Eldercare (Austin) runs summer fan drives specifically for seniors. Many agencies offer larger benefit amounts for elderly households.

Disabled Individuals

"Priority 1" status for CEAP. Also look into your TDU's Critical Care Registry — it's not financial aid, but prevents immediate disconnection if you have medical equipment. Requires a doctor's note. See our full guide on medical certificates for disconnection protection.

Contact Oncor or CenterPoint to register.

Veterans

TXU Energy has dedicated bill payment assistance for combat-injured veterans. Catholic Charities Fort Worth and Houston have separate Veterans Services programs with their own funding pools for utilities.

TXU Veterans Program: 800-242-9113

What to Do Right Now

If your lights are off or you're about to fall behind, here's the playbook.

1

Call 211

They'll tell you every program you qualify for in your area. One phone call, all the answers. Free and confidential. You can also text your ZIP code to 898211.

2

Apply for CEAP Today

Start the application now. Processing takes 4-8 weeks, but once approved it can cover $1,200-$1,800 in bills plus deposits. Apply through your local Community Action Agency.

3

Call Your Light Company

Ask about deferred payment plans. They're required to offer them. Also ask if they have any hardship programs (Reliant CARE, TXU Energy Aid, etc.). This buys you time.

4

Get Pay-As-You-Go Lights to Keep Your Power On Today

No deposit. No credit check. Same-day service. Use it as a bridge while your assistance application processes. See all your options here.

While You Wait for Assistance

Assistance programs take 4-8 weeks to process. That's a long time without lights. Here's the bridge:

Pay-as-you-go lights get you power today

  • - No deposit to come up with
  • - No credit check at all
  • - Start for $40-75 — that money goes toward your power, not a deposit
  • - Most people get their lights on the same day
  • - No contract — switch to a cheaper plan once your assistance comes through

The rates are higher than regular plans, but it keeps your lights on while you wait. Once your CEAP or other assistance kicks in, you can switch to a cheaper plan.

Texas ZIP codes only. We'll show you no-deposit plans in your area.

Quick Reference: Key Phone Numbers

Program / Agency Phone 2026 Status
211 Texas 211 or text ZIP to 898211 Always Available
BakerRipley (Houston) 713-590-2327 Paused - At Capacity
Dallas County HHS 214-819-1848 Reopens Feb 16
City of San Antonio 210-207-8198 Reopens Mid-Feb
Travis County (Austin) 512-854-4120 Open
CAP Fort Worth 817-392-2276 Opens Jan 30
Project BRAVO (El Paso) 915-562-4100 Paused - At Capacity
Reliant CARE Call 211 Ongoing
TXU Energy Aid 800-242-9113 Ongoing

Frequently Asked Questions

How do I get help paying my light bill in Texas?
Call 211. That's the fastest way to find every program near you. They'll connect you with CEAP (federal money for light bills), city programs, and nonprofits in your area. You can also apply directly through your local Community Action Agency. For 2026, CEAP can cover up to $1,800 in regular bills or more in crisis situations.
What is CEAP and how do I apply?
CEAP is the Comprehensive Energy Assistance Program. It's federal money (from LIHEAP) that Texas gives out to help people pay their light bills. It covers current bills, past-due amounts, deposits, and even reconnection fees. To qualify, your household income needs to be below 150% of the federal poverty level. For a family of 4 in 2026, that's $49,500/year. Apply through your local Community Action Agency — call 211 to find yours.
Can I get my deposit paid by an assistance program?
Yes. CEAP's "Crisis Assistance" can cover deposits, reconnection fees, and past-due amounts when you're facing disconnection. Some city programs and nonprofits (like Salvation Army and Catholic Charities) also help with deposits. Call 211 and specifically ask about deposit assistance.
When does CEAP funding run out?
Funding comes in waves. January is the big release — agencies like BakerRipley (Houston) and Project BRAVO (El Paso) often hit capacity within days of opening. If you get denied because they're full, try again in late spring or early summer when "Phase 2" funding typically releases. Don't wait for the pink slip — apply before you're in crisis.
What happened to LITE-UP Texas?
LITE-UP Texas ended in 2016 when the System Benefit Fund ran out. It hasn't come back. If you see old articles mentioning a 10-17% discount, that program is gone. Your best options now are CEAP for bill payment help, or checking if your light company has a hardship program (Reliant CARE, TXU Energy Aid, etc.).
Where do I call for utility help in Texas?
Call 211. It's free, confidential, and available 24/7. They have a database of every assistance program in your area — federal, state, city, and nonprofit. One call connects you to everything available. You can also text your ZIP code to 898211 or visit 211texas.org.

This guide is for informational purposes only and does not constitute legal or financial advice. Program details, income limits, and contact information may change. For official rules, visit the Public Utility Commission of Texas or TDHCA. NoDepositLights.com is powered by Compare Power (PUCT License BR190020).

Brad Gregory
Brad Gregory

Consumer Advocate

I make sure light companies treat you right. When you don't know your rights, they take advantage. I fix that.

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