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Owe an Old Light Company? Here's What Actually Happens.

Old light bill debt doesn't stop you from getting lights somewhere else. Different light companies have to serve you - they just might want a deposit. And if that debt is old enough, they can't even sue you for it.

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19 min

The Short Version

1

You can still get lights

A different light company can't deny you. They'll want a deposit, but they have to serve you.

2

4 years = can't sue you

Texas statute of limitations. After 4 years, collectors have no legal power.

3

7 years = off your credit

Dispute anything older than 7 years. It should come off automatically.

4

Pay-as-you-go skips it all

No credit check, no NCTUE check. Get lights today regardless of what you owe.

How Long Does Old Light Bill Debt Follow You?

There are two different clocks running on old debt. Understanding the difference gives you power.

Clock 1: Can They Sue You? (4 Years)

In Texas, collectors have 4 years to file a lawsuit for unpaid light bills. That clock starts from your last payment or last activity on the account. Texas Civil Practice & Remedies Code 16.004

After 4 years, the debt becomes "time-barred." Collectors can still call you, but they can't win in court. If they threaten to sue on time-barred debt, that's actually illegal.

Clock 2: How Long on Your Credit? (7 Years)

The debt can show on your credit report for 7 years from when you first missed a payment - even if they can't sue you for it anymore. Texas Business & Commerce Code 20.05

After 7 years, dispute it with the credit bureaus. It should come off. If it doesn't, they're breaking the law.

Watch Out: Don't Restart the Clock

Making a payment or even acknowledging the debt in writing can restart the 4-year statute of limitations. If you have old debt, be careful what you say to collectors. "Let me think about it" is safer than "I know I owe you."

How Light Companies Check Your Debt History

There's no government "blacklist" for people who owe light companies. But there's something similar: a private database that most big light companies use.

The NCTUE Database

NCTUE stands for National Consumer Telecom & Utilities Exchange. It's a credit-report-like system specifically for utility companies. Over 60 light, phone, and cable companies share data here. Consumer Financial Protection Bureau

When you apply for lights, many companies check NCTUE. If you owe someone, they'll see it. This is separate from your regular credit score - you could have decent credit but still have a "hit" in NCTUE.

What Different Light Companies Check

Type of Company Credit Check? NCTUE Check? What Happens If You Owe
Pay-As-You-Go No No Nothing. They don't look. You're good.
Big Traditional
(TXU, Reliant, Gexa)
Yes Yes They'll want a deposit. If you owe THEM specifically, they can refuse until you pay.
Smaller Traditional
(Discount Power, etc.)
Yes Usually Deposit required, but often lower than the big guys.

What Light Companies Can and Can't Do (The Rules)

The Public Utility Commission of Texas has rules about this. Knowing them protects you.

They CAN'T:

  • x Refuse you service because you owe a different light company PUCT Rule 25.477
  • x Hold you responsible for the previous tenant's debt
  • x Charge unlimited deposits - there are legal caps
  • x Keep your deposit forever if you pay on time

They CAN:

  • ! Refuse you if you owe them specifically PUCT Rule 25.477
  • ! Require a deposit based on your credit history
  • ! Put a switch hold on your address if you broke a payment plan
  • ! Send your debt to collections

Deposit Limits Under Texas Law

If they require a deposit, it can't exceed 1/5 of your estimated annual bill or two months of estimated bills - whichever is higher. For most homes, that caps deposits around $300-400. PUCT Rule 25.478

Settling Old Light Bill Debt (If You Decide To)

First question: do you even need to pay it? Probably not right away. Pay-as-you-go gets you lights today without dealing with old debt. But if you want to clear it up - maybe for your credit, maybe to go back to a specific company - here's how.

What You Can Realistically Negotiate

How Old Is the Debt? Legal Status Your Leverage Realistic Settlement
Less than 6 months Fully enforceable Low 80-100% (payment plan more likely)
6 months - 2 years Enforceable, sold to collections Moderate 50-70%
2-4 years Still enforceable, but aging Good 40-60%
4+ years TIME-BARRED - Can't sue High 20-40% (or don't pay)
7+ years Should be OFF credit Total $0 - Just dispute it

Option 1: Lump Sum Settlement

Call the collection agency (not the original light company if they sold it). Say: "I'm looking to resolve this account. I can offer [30-40%] of the total today if you'll consider it settled in full."

Critical: Get the agreement in writing BEFORE you pay anything. A verbal promise means nothing.

Option 2: "Pay for Delete"

This is when you agree to pay only if they remove the account from your credit report entirely. It's a long shot - many agencies won't do it because it technically violates their agreements with credit bureaus.

Worth asking, but don't expect it. More commonly, you'll get "paid collection" status, which is better than "unpaid" but still a negative mark.

Option 3: Payment Plan

If you're trying to go back to the original light company (the one you owe), they might offer a payment plan. This is especially common if you need them to lift a switch hold.

Warning: Starting a payment plan on time-barred debt can restart the 4-year statute of limitations. Only do this if you're committed to finishing.

What to Do Right Now (Step by Step)

1

Check for a switch hold first

Before anything else, find out if there's a hold blocking service at your address. Call any light company with your address - they can tell you in 2 minutes. If there's a hold, that's your first problem to solve.

2

Figure out how old your debt is

Pull your credit report at AnnualCreditReport.com (free). Look for the "date of first delinquency." If it's been more than 4 years, they can't sue you. If it's been more than 7 years, dispute it to get it removed.

3

Get your lights on today with pay-as-you-go

If you need lights now, don't wait. Pay-as-you-go companies don't check credit or the NCTUE database. Start with $40-75 and have power the same day. You can deal with old debt later.

4

Decide if you even need to pay the old debt

Harsh truth: paying old collections doesn't help your credit much. It changes from "unpaid" to "paid collection" - still a negative mark for 7 years. Only pay if you need to clear a switch hold or want to go back to that specific company.

5

If you pay, negotiate first

Never pay full price on old collections. Offer 30-40% as a lump sum. The older the debt, the more leverage you have. Get everything in writing before you send a dime.

Common Situations (And What to Do)

"I owe my old light company but I'm moving to a different city"

The debt follows you, not your old address. Light companies in your new city will see it in NCTUE. They'll probably want a deposit, but they have to give you service. If you don't want to deal with deposits, go pay-as-you-go.

"My ex left a light bill at our old place"

If the account was in their name, you're not legally responsible. If there's a switch hold on a new place you're moving into because of your ex's debt, fill out a New Occupant Statement with your lease. You shouldn't have to pay someone else's bill.

"I never got a final bill - it just showed up in collections"

Light companies are supposed to send final bills. File a complaint with the PUCT at 1-888-782-8477. The administrative error gives you leverage in negotiations - mention it when you call the collection agency.

"I disputed the amount but they sent it to collections anyway"

If you had a legitimate, documented dispute, the light company may have violated PUCT rules. File a formal complaint. They have to prove the debt is valid. If they can't, they have to correct it - and potentially remove it from collections.

Frequently Asked Questions

Can I get lights if I owe another light company?
Yes. A different light company can't deny you service just because you owe someone else. They'll probably want a deposit, but they have to give you lights. The only exception: if there's a switch hold on your address. Source
Does old light bill debt show up when I apply for new service?
Usually, yes. Most light companies check a database called NCTUE that tracks utility payment history. If you owe someone, they'll see it. But they still have to offer you service - just with a deposit.
How long can collectors come after me for old light bills?
Four years in Texas. After that, the debt is "time-barred" - they can't sue you for it. They might still call and send letters, but they have no legal teeth. Don't let them scare you. Source
Will paying old debt improve my chances of getting lights?
Not really - at least not right away. Even if you pay, the account stays on your credit report as a "paid collection" for 7 years total. Pay-as-you-go is still your fastest path to lights today.
Can I negotiate old light bill debt?
Yes, especially if it's been sold to a collection agency. They bought it for pennies on the dollar. Offer 30-40% of what you owe as a lump sum. Get any agreement in writing before you send money.
What if I dispute the amount I supposedly owe?
File a complaint with the PUCT at 1-888-782-8477. They have to investigate. If you have a legitimate dispute, the light company can't just ignore it and send it to collections.
Does moving to a different part of Texas erase my old debt?
No. The debt follows you, not your address. If you had service in Houston and move to Dallas, light companies in Dallas can still see your history in the NCTUE database.
What if the debt is from someone else who lived at my address?
You're not responsible for someone else's debt. If there's a switch hold because of the previous tenant, fill out a New Occupant Statement with your lease and ID. The light company has to lift the hold.
Han Hwang
Han Hwang

Consumer Advocate

I cut through the BS. Light companies hide their real rates in the fine print. I show you what you'll actually pay.

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This guide is for informational purposes only and does not constitute legal or financial advice. For debt disputes or legal questions, consult an attorney. For official electricity rules, visit the Public Utility Commission of Texas. NoDepositLights.com is powered by Compare Power (PUCT License BR190020).

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